Are you ready to step into the spotlight and showcase your talent in the world of hospitality? At La Cabana Beach Resort and Casino, we celebrate YOU and your unique abilities! As our newest Front Desk Supervisor, you'll play a crucial role in Creating Memorable Vacations for our guests.

If you have a genuine passion for hospitality, a talent for connecting with people, and a desire to make a positive impact, we invite you to apply!

Responsibilities:

As a Front Desk Supervisor, you will assist the Front Office Management in efficient operations and serve as a role model. Oversee daily Front Office operations, including Front Desk, CDS/PBX, and Bell Services, in the absence of their supervisors. 

You will represent the Resort to guests, working varied schedules. Know all Front Desk, Guest Service, and CDS/PBX tasks. Cover for the Assistant F.O. Manager and handle delegated tasks. Prepare schedules, assist with payroll, conduct meetings, ensure audit compliance, train new hires, manage back-office tasks, verify bookings, and follow safety procedures. Perform additional duties as needed.

Qualifications:

• Must be flexible, professional, and friendly
• Knows how to maintaining composure under pressure. 
• Should have a thorough understanding of guest services
• Should have administrative skills.
• Must have supervisory and leadership qualities. 
• Fluency in English and Spanish is required, with additional language skills is a plus.
• Must be computer literate,
• Knowledgeable about the hospitality industry.
• Capable of handling cash. 
• Assertive, compassionate, and able to motivate their team while fostering a positive work environment.

Education/Experience:

• A minimum of 2 years as a Front Desk Agent/Cashier and 1 year as a senior agent.
• Should possess at least a Mavo education, higher education, or a degree from EPI Hospitality Unit. 
• Certification in Supervisory Skill Builder from the Educational Institute or an equivalent qualification is necessary. 
• Candidates with higher professional education and no supervisory experience may also be considered.

At La Cabana Beach Resort and Casino, it's not just about employment – it's about belonging to a community where you're valued and 𝐜𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐞𝐝 every step of the journey.

Embrace work-life balance with our 𝟓-𝐝𝐚𝐲 𝐰𝐨𝐫𝐤 𝐰𝐞𝐞𝐤, 𝟖.𝟓 𝐡𝐨𝐮𝐫𝐬 𝐚 𝐝𝐚𝐲. We value your time and believe in providing you with ample opportunities for relaxation and personal pursuits.

Moreover, we offer 𝐏𝐫𝐞-𝐒𝐜𝐡𝐨𝐨𝐥 𝐓𝐮𝐢𝐭𝐢𝐨𝐧 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 𝐏𝐫𝐨𝐠𝐫𝐚𝐦, 𝐞𝐱𝐭𝐞𝐧𝐬𝐢𝐯𝐞 𝐦𝐞𝐝𝐢𝐜𝐚𝐥 𝐢𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐜𝐨𝐯𝐞𝐫𝐚𝐠𝐞, organize various 𝐜𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐢𝐨𝐧𝐬 and 𝐞𝐯𝐞𝐧𝐭𝐬 and much more. Beyond work, we prioritize fun and celebration to enrich your experience with us.